About the Anti-Aging Serum
Is this serum really as effective as retinol?
Clinical studies show that Bakuchiol is as effective as retinol in reducing wrinkles, but without the risk of irritation (British Journal of Dermatology, 2019).
At what age should I start using it?
You can start using it after age 25 as a preventive measure. For those over 35, it's ideal as support in intensive wrinkle treatment.
About the Spot-Correcting Serum
How long does it take for spots to fade
With regular use, surface-level spots fade in 4–6 weeks; deeper pigmentation fades in 3–6 months. Without sun protection, results cannot be achieved.
Can people with rosacea use it?
Yes. Our formula is suitable for rosacea as it contains no alcohol or essential oils. Test on your inner wrist first.
About BB Cream with SPF
Can I use it under makeup?
You can use it as a foundation base or on its own for a “no-makeup” look.
Is SPF 30 enough? Why not 50?
SPF 30 protects against 97% of UVB (SPF 50 protects 98%). The difference is minimal. SPF 50 may cause irritation due to its heavy chemical filters. SPF 30 with reapplication every 2 hours is sufficient for daily urban use.
QUESTIONS FOR SPECIFIC SKIN TYPES
Which serum do you recommend for combination skin?
If your T-zone is oily, use the Spot-Correcting Serum; if your cheeks are dry, use the Anti-Aging Serum along with a hyaluronic acid moisturizer.
Can men use these products?
All our products are suitable for all skin types, regardless of gender.
USAGE & SAFETY
Can I apply it around the eyes?
The Anti-Aging Serum can be used around the eyes, but avoid the eyelids. The Spot-Correcting Serum can be applied with caution under the eyes for dark circles.
Are these products safe during pregnancy?
BB Cream SPF and Anti-Aging Serum are safe during pregnancy. Consult your doctor before using the Spot-Correcting Serum.
Does using multiple products damage the skin?
Applying more than 5 products at once may cause irritation. A basic routine of:
Cleanser + 1 serum + moisturizer + SPF is sufficient.
TECHNOLOGY & ENVIRONMENTAL FACTORS
Is blue light (phone/computer) harmful to the skin?
Yes! Blue light:
- Breaks down collagen (Journal of Investigative Dermatology, 2020).
- Triggers pigmentation.
Protection: Use BB Cream SPF 30 (contains iron oxide) and antioxidant serums (vitamin C).
Are products claiming to heal skin in 12 hours realistic?
No. Repairing the skin barrier takes at least 28 days. Immediate “glow” claims are usually due to silicone-based filler effects.
ORDERING & APPLICATION
Should I apply serum before or after moisturizer?
Order: Clean skin → toner → serum → moisturizer → SPF (morning).
Are your products tested on animals?
No. All our products are vegan and cruelty-free certified.
EXPERT RECOMMENDATIONS
1. Minimal Routine:
- Morning: Spot-Correcting Serum + BB Cream SPF 30 (blue light protection)
- Night: Anti-Aging Serum + moisturizer
2. For Tech Users:
Use an antioxidant mask (with green tea extract) twice a week.
3. SPF Myths:
Instead of SPF 50, SPF 30 with regular reapplication is more effective.
If you have more questions, feel free to email us at ✉️ info@heiluna.com.tr or leave a comment below!
At Heiluna, we stand for transparent skincare backed by scientific data.